Privacy Policy

Last updated: April 29, 2026  |  Gluonme Store

This Privacy Policy describes how Kairos Learning Solutions LLC, the legal entity operating Gluonme Store (“we”, “us”, or “our”), collects, uses, and shares information about you when you visit our website or make a purchase from us. Please read this policy carefully. By using our site or placing an order, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly to us, as well as certain information automatically when you use our website.

Information you provide:

• Name, email address, shipping and billing address, and phone number when you place an order or create an account.
• Payment information (processed securely through our payment processor — we do not store full card numbers).
• Messages and inquiries submitted through our contact form or customer support channels.

Information collected automatically:

• IP address, browser type, operating system, and referring URLs.
• Pages visited, time spent on the site, and clickstream data.
• Cookie identifiers and similar tracking technologies (see Section 5).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including sending order confirmations, shipping updates, and delivery notifications.
• To respond to your customer service inquiries and support requests.
• To send transactional emails necessary for your purchase.
• To improve our website, product listings, and overall shopping experience.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities.
• To comply with applicable legal obligations.
• To send promotional communications, if you have opted in (you may opt out at any time).

3. Legal Basis for Processing (For Users in Applicable Jurisdictions)

Where required by law (such as under GDPR or California privacy law), we process your personal data on the following legal bases:

• Contract performance: processing is necessary to fulfill your order.
• Legitimate interests: fraud prevention, website security, and improving our services.
• Consent: for marketing emails and non-essential cookies, where you have opted in.
• Legal obligation: where we are required to retain or share data by applicable law.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:

• Shipping and logistics partners: to deliver your orders to you.
• Payment processors: to securely handle payment transactions.
• E-commerce and website platform providers: to host and operate our online store.
• Analytics providers: to understand website performance and user experience (data is used in aggregated or anonymized form where possible).
• Legal authorities: when required by law, court order, or to protect the rights, property, or safety of our business or others.

All third-party service providers are required to handle your data in accordance with applicable privacy laws and are not permitted to use it for their own marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. Cookies we may use include:

• Essential cookies: required for the shopping cart, checkout process, and account functionality.
• Analytics cookies: help us understand traffic patterns and improve site performance.
• Marketing cookies: used to deliver relevant advertisements (only where consent has been obtained).

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our store.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, or reporting requirements. Order records are typically retained for a minimum of five (5) years to comply with tax and consumer protection laws. You may request earlier deletion subject to applicable legal obligations (see Section 8).

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. All payment transactions are encrypted using Secure Socket Layer (SSL) technology. While we take reasonable steps to safeguard your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to correct inaccurate or incomplete information.
• Deletion: request that we delete your personal data, subject to legal retention obligations.
• Opt-out of marketing: unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us directly.
• Data portability: request your data in a structured, machine-readable format where applicable.
• Do Not Sell / Do Not Share (California residents): we do not sell or share personal information for cross-context behavioral advertising. California residents may submit privacy requests under the CCPA/CPRA by contacting us at the details below.

To exercise any of these rights, please contact us using the information in Section 10. We will respond within the timeframe required by applicable law (typically 30 days).

9. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us: